Return & Exchange Policy

For all the return and exchange, the customer has to bring the product or the item back to the nearest store. No Return & Exchange will be provided on vegetables, fruits, meat products and frozen products. For rest of the products or items, our return and exchange policy last for 7 days from the time of purchase (excluding vegetables, fruits, meat and frozen products) or the expiry of the product, whichever is sooner. All the returns and exchanges that are initiated by the customer, will be asked to be returned back to the store within next 48hrs, after the return & exchange request is initiated by the customer. No return and exchange will be processed if the product is delivered to the stored after 48hrs of the return and exchange request. If 7 days have passed since you made your purchase, unfortunately we cannot offer any return or exchanges. Please note that OM Marche reserves all rights to decide and judge which cases warrant a legitimate claim and can refuse any claims for any reason. No return and exchange are valid for vegetables, fruits, meat an frozen products, once purchased.